FAQ

 

This is 100% Virgin hair that can be shampooed, colored, cut and/or re-installed multiple times IF CARED FOR PROPERLY.

 

How Many Bundles Are Needed?

 

Each bundle weighs 3.5 ounces and how many bundles you need for a full looking install depends on the look you are attempting to achieve. We recommend purchasing 2 bundles for 10" to 16". We recommend purchasing 3 or more bundles for 18" or longer. Please be mindful that the hair is sold according to it's weight so the longer the hair the shorter the weft is. Therefore you will need to purchase more bundles to achieve a full look when selecting the longer lengths.

 

How Do I Maintain The Hair?

 

Following these steps will keep your tresses looking beautiful, allow you to use them multiple times, and also help to keep your natural hair underneath your install healthier:

 

  • We recommend  that you wash the hair at least 1 time every 1-2 weeks.

  • We suggest you washing to hair 1 time with a cleansing shampoo to remove any excessive product build up that may be present on the extensions due to any hair products that you may have used while wearing the hair. Then follow up with a moisturizing shampoo if you desire. 

  • After washing the hair make sure you condition the hair and rinse the hair thoroughly with lukewarm water.

  • We suggest you let the hair air dry because the extensions tend to be more bouncy and full if you air dry them. However, if you blow dry the extensions, put a light heat protector on the extensions to prevent any damage that may occur due to exposure to extreme heat.

 

Processing And Shipping: 

 

We ship all over the world. All orders received after 11 AM EST will not be processed until the next business day. All orders are processed and shipped within 2-4 business days depending on the availability (please exclude weekends and holidays). Orders placed during a promotional period may take longer, possibly 5-10 business day. Orders are not shipped until credit card authorization has been verified and cleared. Most orders require a signature conformation before receiving. 

 

In order for us to process your order request your shipping and billing address must be the same. If the billing and shipping address are not the same a refund will be issued. Our preferred shipping providers are USPS and FedEX. Standard delivery varies from 5-10 business days after your order is confirmed and has departed our store.